Privacy Policy

Introduction

At IT Playground (Pty) Ltd, we are committed to protecting the privacy and security of our customers and visitors to our website. This Privacy Policy explains how we collect, use, and protect your personal information.

Who We Are: Our website address is: https://itplayground.co.za.

Information We Collect

We collect personal information from you when you use our website or place an order with us. This may include:

  • Names
  • Email Address
  • Mailing Address
  • Phone Number
  • Payment Information
  • Etc.

We may also collect information about your use of our website, including the pages you visit and the links you click and:

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How We Use Your Information

We use the information we collect to process your orders, communicate with you about your orders, and improve our website and services. We may also use your information to send you promotional offers and other marketing communications that we think may be of interest to you. We may share your personal information with third-party service providers who help us process;

  • Orders
  • Payments
  • Deliver products
  • provide customer support
  • Etc.

We do not sell or rent your personal information to third parties for marketing purposes.

Your Choices

You may choose not to provide us with certain personal information, but this may limit your ability to use some features of our website or place orders with us. You may also opt out of receiving promotional offers and other marketing communications from us at any time by following the instructions in the communications.

Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent
Visitor comments may be checked through an automated spam detection service.

Security

We take reasonable measures to protect your personal information from unauthorized access and use. However, no data transmission over the internet or anycwireless network can be guaranteed to be 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at info@itplayground.co.za.